How to Select Shipping Services for Order Management?
It is crucial to choose the right shipping carrier for your order management process. Your order will leave your warehouse once it leaves. If the shipping company does not do its job properly, your order may be returned. It is important to evaluate shipping partners on different parameters so that they are able to score well.
Considerations when choosing a shipping carrier:
These are the most important things to think about before you agree to any shipping company.
Tracking:
Many shipping companies offer instantaneous online tracking for your products. Ask yourself if you are interested in this service now or later. Is it necessary for shipment tracking to be a part of your business?
It's not worth wasting money on a carrier if you don't need one.
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Size of the package:
Take into account the most commonly used shipping dimensions. Also, the largest and most important sizes. These dimensions will be difficult for shipping companies to manage.
Your Company Market:
Which countries are your customers located in? Where do you want to sell your product or service? Are you able to reach a large customer base all over the globe? If so, you'll need to find a shipping company that has a global network and can also ship products domestically. Choose a shipping company that can deliver to your country if you have a large customer base.
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Insurance:
Add your average order amount to find out how much your shipping company's insurance will cover. Do you need additional insurance?
Signature confirmation is a requirement for many customers and sellers. This is something to keep in mind when choosing a shipping carrier.
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Weight:
What are the most popular package weights you send? Consider the maximum and minimum package weights you send and choose your shipping carrier accordingly.
Pickup fees:
To avoid a pick-up fee, your shipping volume must be greater than the minimum volume. Otherwise, a pickup fee will be added to your monthly costs.
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Accuracy:
It is often that non-deliverable parcels are charged by shipping companies. Is it possible to change the shipping address while the product is in transit with the shipping carrier?
Application Integration:
Are you using shipping software or is it provided by the shipping company? If ordering and shipping software is available, their systems can be easily integrated with yours. If you do not have the software, the company will pay for multi-carrier shipping software subscription fees.
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Preferred methods of pickup:
It is important to pick up the products on time and at a convenient time. Is the carrier able to pick up the products from your warehouse on time? Many carriers are not professional and take too long to pick up the products.
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Saturday Deliveries:
Do your customers request weekend delivery more often? If so, you need to choose the shipping company that can do that for your customers.
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Packaging Materials:
Are you provided with free shipping supplies such as packaging boxes, labels and envelopes by the shipping company? You should choose a shipping company that is resourceful and helps you in your decisions.
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Types of Ship to Address:
Decide where you will deliver your most frequently. You can decide whether it will be to residential or business addresses. Some carriers may charge an additional fee if they have to deliver to residential addresses.
Conclusion:
The shipping carrier is responsible for the final touches. No matter how great the beginning or middle, the end should leave a lasting impression. A customer's satisfaction is guaranteed when the product arrives on time. Choose a carrier that can do that. I will recommend using multi channel order management tool.
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